Staci Picklyk, Sales Assistant

Staci (Lowell Picklyk's wife) provides part-time sales, HR, and administration assistance. In the earlier stages of her role, she was instrumental in managing IT tasks such as computer onboarding and offboarding, IT documentation, maintenance of our internally managed service systems, as well as computer and server updates. Lately, she has shifted her focus to working on our HR, marketing, and sales operations. Her main responsibilities now include assisting with quote processing, product ordering, and other internal sales tasks.

Lowell says...

"Staci is of course my wife, my best friend... yet I think I can still be a bit objective here. :) Staci's interests in computers, gaming and finding technical solutions have contributed to having her help us out on a regular basis.

"She designed and managed two iterations of a SharePoint web solution for a local homeschooling group, donating vast amounts of personal time building the solution that provided email, calendar, blog, registration (including PayPal-based payment and tracking), membership tracking, automated emails and workflows, discussion forums and other capabilities to the home school members. As in almost any development, there are odd and frustrating walls around, over, and through which you must build tunnels and workarounds. She'd collaborate with David and/or me along the way, but in the end, she was the one who wanted to implement the solution so she'd have a better idea of how it worked and how to support it.

“Staci primarily assists me with the sales processes. She builds quotes, processes them once they’re approved, invoices orders, orders products, receives them when they arrive, and moves the ticket process to service technicians so the products get to our customers. She’s also been assisting with our managed services, helping to ensure that the right products are being provisioned and the correct amounts are being billed.

“Her help has enabled me to focus more on the work I need to do to push the business forward and find new solutions for customers. And she says she enjoys working here. :) That’s a plus.”